Cerfiticates & Warranty

Certifications

Guarantee of Safety and Warranty

EZ Claw® warrants its products against defects in material and workmanship for a period of two years from the date stamped on the tensioner. The liability under this warranty is limited, at EZ Claw's option to replace, repair or credit the product at the original purchase price, returned by the customer during this warranty period. To properly administer this warranty, the customer must notify EZ Claw® by phone at 704--896-8867 or by email (info@ezclaw.com) of any claim to receive a return authorization (RMA). EZ Claw® will respond quickly and require the unit be returned at the expense of the customer for an engineering review. Warranty is contingent upon receipt and examination of the product disclosing apparent defects have not been caused by misuse, abuse, improper installation or application, repair, alteration, accident or negligence in use, storage, transportation or handling. If product is deemed warrantable for material or workmanship EZ Claw® will repair or replace the product and return to the customer at the company's expense.

The EZ Claw® System is NOT a guarantee of safety. The EZ Claw® System does NOT warrant or guarantee that cables will not fail and/or that tractor and trailer will not come uncoupled due to cable failure. EZ Claw® System is designed to reduce wear and tear on the cables and thus designed to reduce the risk of cable failure or uncoupling due to cable failure. The EZ Claw® System, utilized along with a regular inspection, maintenance, and repair program, will decrease the risk of cable failure and uncoupling due to cable failure.